"The programme has given me greater understanding and confidence in dealing with challenging situations in my new role, particularly with regard to appraisal of staff. My learning about how to deal with conflict more assertively has enabled me to deal with issues in a positive and constructive manner. The results have been an improvement in the working environment, improved staff performance and communication. I have also felt better able to deal with customers at a strategic, as well as operational level."

Sales executive, private sector

Top LinkedIn qualities: Great Results, Personable, Expert
"Carol (and her colleague) ran our women leaders network day and made a great difference in inspiring our people. She has a great knowledge of her subject, she is personable, professional and fun. We all took lots of new tools and thinking away with us. Carol is a fantastic developer of people."

Paula Haines, Environment Agency

"This was my first experience of mentoring and I couldn't have hoped for a better one. My mentor helped me think through both life changing decisions and day to day challenges in my work. As a result of our conversations together I have been able to identify my skills and strengths, as well as tools and approaches to apply in future situations. I have just successfully applied for a new job with more responsibility which I would not have had the confidence to do a year ago. I am now volunteering as a mentor myself in the hope that can pass on some of what I've learnt to someone else".

Katherine Sargent - Programme Manager